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24 - 26 Russell street, Covent Garden, London WC2B 5HF
Terrible service! A couple of friends and I were handed a pamphlet by a nice South African man in the street which prompted us to go down to the restaurant, after being told there would be a 25 minute wait for a table we decided to stay and have a drink at the bar, we were not asked if we would like a drink until after happy hour had finished and then once we had waited 25 minutes for a table the owner very rudely said we had to leave because there were no tables available, we calmly argued our point that we had waited over 25 minutes for a table and that we were paying customers, he threatened to call the police on us so we left, I have never in my life struck any manager as rude as this, do we need to remind these people that it is their customers that pay their wages? I would not recommend this restaurant to anyone and I have never felt so humiliated on a dining out experience before. Horrible! Next time I will chew my arm off instead.
sarah1983
escrito em 11-02-2008:
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